Frequently Asked Questions

FAQ

On what materials can I use ID Decals and contour cut name tags?

ID Decals vinyl labels can be applied to hard-to-stick and non-porous surfaces, including plastic, glass, metal, rugged materials that are not washed or dried, etc. ID Decals are dishwasher safe, but not recommended for apparel or items that are washed and/or dried in high temperatures.

Are ID Decals and contour cut name tags removable?

Yes, you can remove ID Decals by peeling them off the surface.

Are ID Decals safe for my family to handle?

Yes, ID Decals are non-toxic and safe for handling. Do not ingest.

How do I care for my ID Decals?

ID Decals vinyl labels are waterproof, dishwasher safe and can also be cleaned with disinfectants, glass cleaner, or alcohol. Products containing ammonia are not recommended.

Can these go on windows?

Yes, ID Decals can be applied directly to glass. Applying to tint or other film on glass will damage or remove the film if the ID Decal is removed.

Will the decal leave adhesive/ruin the surface?

In most cases, ID Decals will remove cleanly without leaving residue or adhesive. Some may be left on porous materials. ID Decals are not recommended for apparel or items that are washed or dried in high temperatures.

Can I apply the decals to paint?

If the surface is powder-coated, the decal will remove cleanly. If the surface is painted with an acrylic, latex or oil-based paint, the surface may be damaged upon removal of the decal. ID Decals are not recommended for use on automotive finishes.

Approximately how long will the product last under normal wear and tear?

ID Decals will last at least two years and up to five years under normal conditions.

Can I design my own and send you the artwork?

If you have a specific design you would like made into a decal, please use the contact form in the About section to submit your information. We will respond, letting you know if our production schedule can accommodate the project.

Can a company or organization logo be added to these?

If you have a logo you would like incorporated into a decal, please use the contact form in the About section to submit your information. We will respond, letting you know if our production schedule can accommodate the modification.

How soon will I receive my order?

ID Decals are produced will arrive to you within 10 days of your order, and usually earlier. Our timelines are 3-5 business days for production and 2-5 shipping time, depending on location.

Do you offer gift certificates?

Yes, ID Decals gift certificates are available. You can find the order form on any decals category page.

Should I create an account when I place my order?

It is not required, but creating an account allows us to recall details from your order to simplify the process when you order again, to allow you to check the status of your order and update your personal information and opt-ins.

How do I create or register an account or access my account?

You can log in to an existing account or create a new account by clicking Login or My Account at the bottom of any page in the website.